Last updated: TODO: effective date
These terms apply to the Parcelvy app and this website. By using the app, you agree to them.
Who provides Parcelvy
Parcelvy is published on the App Store and Google Play by OMMETRICS BİLGİ TEKNOLOJİLERİ PAZARLAMA ANONİM ŞİRKETİ (“Parcelvy”, “we”, “us”). TODO: confirm the contracting company; add its registered address and registration number
You must be at least 18 years old to use Parcelvy.
What Parcelvy does
Parcelvy follows the tracking numbers you add and shows the status updates that carriers publish, translated into your language. Parcelvy is not a carrier and never handles your parcels.
Status information comes from carriers through our tracking-data provider. It can be late, incomplete or wrong, and some carriers or numbers may not be supported. Translations and tracking numbers found in screenshots or text can contain mistakes. Check important details with the carrier or in the original text.
Subscription and renewal
- Parcelvy is subscription-only. Tracking, notifications, screenshot and text import, translation and parcel history need an active subscription. There is no free tier and no free trial. Choosing a language and changing settings do not need a subscription.
- The plans and prices on offer are shown in the app and in the App Store or Google Play before you buy.
- Payment is charged to your Apple ID or Google account when you confirm the purchase.
- Your subscription renews automatically for the same period unless you cancel it at least 24 hours before the current period ends. Renewal is charged within the 24 hours before the current period ends.
- Refunds are handled by Apple or Google under their refund policies.
- Restore purchases in the app's Settings brings an active subscription to a new device or a reinstalled app.
How to cancel
- On iPhone: Settings → your name → Subscriptions → Parcelvy → Cancel Subscription.
- On Android: Google Play → your profile icon → Payments & subscriptions → Subscriptions → Parcelvy → Cancel subscription.
Deleting the app or deleting your data does not cancel your subscription. After you cancel, you keep access until the end of the period you paid for.
Fair use
To keep Parcelvy reliable for everyone, each subscription can have up to 100 active parcels and can add up to 200 parcels per month.
Acceptable use
- Track only parcels you have a legitimate reason to follow.
- Do not use automated tools to access the app or our servers, and do not try to overload, reverse engineer or get around the app's limits or security.
- Do not upload content you have no right to share.
Your data
The Privacy Policy explains what we collect and why. Delete your data explains how to delete it.
If you use an iPhone
If you downloaded Parcelvy from the App Store, Apple's Licensed Application End User License Agreement (Standard EULA) also applies to your use of the app.
Intellectual property
The app, the Parcelvy name and the design belong to us or our licensors. Carrier names belong to their owners and are used only to identify carriers.
No warranty
To the extent permitted by law, Parcelvy is provided “as is”, without any promise that it will be uninterrupted, error-free or that carrier information will be accurate or complete.
Liability
To the extent permitted by law, we are not liable for indirect or consequential loss, or for loss caused by delayed, missing or incorrect carrier information. Nothing in these terms limits liability that cannot be limited by law or your statutory rights as a consumer. TODO: liability cap and wording, reviewed by counsel
Ending your use
You can stop using Parcelvy at any time; cancel your subscription in your store account and delete your data in the app. We may suspend access if you break these terms. TODO: notice and refund rules for suspension, reviewed by counsel
Changes to these terms
When these terms change, we update this page and the date at the top. TODO: how users are told about material changes
Governing law
TODO: governing law and competent courts
Contact
Email info@parcelvy.com.